Step 1:
The customer signs up for one of Cheap2Dial’s phone plans.
Step 2:
The customer receives a “Welcome” letter by e-mail the following day which includes a link and password to use to log into the customer's online account page.
- The customer's online account page is only available while the customer has an active account with Cheap2Dial.
- To log into the customer's online account page, the customer must use their e-mail address and password
(password was included in the "Welcome" e-mail the customer received after enrollment).
- If the customer has lost or does not remember their password, the customer can request to have a new password sent to their e-mail address of record by contacting customer service by e-mail or phone, or by clicking the “lost password” link.
Step 3:
After 3 months of being a customer in good standing, a "Redemption Center" link will appear on the customer’s online account page which when clicked allows the customer to proceed through the online process to redeem their “Participation Gift".
- The redemption center link will only be available and valid for 60 days from when it first appears on the customer's online account page. After the 60 days, the link will no longer be active or present on the customer's online account page.
Step 4:
Using the "Redemption Center" link provided on the customer's online account page, the customer visits the "Redemption Center" and completes the form with the information required.
Step 5:
Once the information has been successfully entered into the form and submitted, the customer is then provided with a "Redemption Certificate" to print and mail to the Cheap2Dial Redemption Center address provided on the certificate.
- The redemption certificate must be postmarked by the date indicated on the "Redemption Certificate".
- The mailing address of the Cheap2Dial Redemption Center is listed on the "Redemption Certificate".
Step 6:
The Cheap2Dial Redemption Center receives the customer's "Redemption Certificate" and delivers the
"Participation Gift".
If you have any questions regarding the Participation Gift Redemption Process
you can contact Cheap2Dial any time by phone at 866-600-9455 or e-mail at customerservice@cheap2dial.com.
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